The Complete Emergency Response Ecosystem
Four tightly integrated products designed to work individually or together — from dispatch console to field unit to agency interconnect.
PriorityOne CAD
A dispatcher-first CAD platform engineered for speed and situational awareness. Smart recommendations, real-time unit tracking, and seamless incident lifecycle management — all in a clean, low-latency interface.
- Intelligent dispatch recommendations
- Multi-agency incident sharing
- Integrated GIS & live mapping
- Customizable workflow automation
P1 Mobile MDT
Ruggedized mobile software for patrol cars, fire apparatus, and EMS units. Officers and crews stay fully informed with real-time CAD updates, mapping, and two-way status reporting.
- Real-time CAD synchronization
- GPS unit tracking & breadcrumb
- Offline-capable operation
- E-forms and field reporting
P1 API Platform
Open, documented APIs enabling seamless integration with RMS, fire station alerting, hospital notification, alarm systems, and third-party CAD platforms. Built for developers and administrators alike.
- RESTful and WebSocket APIs
- CAD data event streaming
- Alarm & RMS connectors
- Developer sandbox & docs
CAD-to-CAD Bridge
Break down silos between neighboring jurisdictions. The P1 CAD-to-CAD Bridge enables real-time incident and unit sharing across agencies — critical for mutual aid, border incidents, and regional coordination.
- NIEM-compliant data exchange
- Real-time mutual aid sharing
- Multi-jurisdiction mapping
- Automated cross-dispatch logic
Built for the Demands of Modern Public Safety
Every feature was designed in close collaboration with dispatchers, field supervisors, and agency directors — not in a vacuum.
Real-Time Unit Tracking
GPS-accurate vehicle positions update every 5 seconds on a live map. Dispatchers see exactly where every unit is — at a glance.
Smart Dispatch Recommendations
The P1 recommendation engine evaluates unit proximity, skill type, and workload to suggest optimal assignments automatically.
Live GIS & Mapping
Integrated GIS layers — hydrant locations, hazmat zones, pre-plans, and building permits — surfaced in context when it matters.
Incident Management
Full incident lifecycle from call intake to final disposition. Complete audit trail, automatic time-stamping, and supervisor review tools.
Unit Status Tracking
Standardized status codes across all disciplines. Units update their own status from MDT; dispatchers see it immediately.
Multi-Agency Coordination
Mutual aid is built in. Share incidents, units, and resources with neighboring agencies in real time — no manual phone calls needed.
Cloud & On-Premise Deployment
Deploy in our FedRAMP-aligned cloud or in your own data center. You choose the model; we ensure the same performance either way.
Redundant Failover Architecture
Hot-standby failover with under 10-second recovery time. No single point of failure — designed for operations that never stop.
Role-Based Access Control
Fine-grained permissions for dispatchers, supervisors, administrators, and read-only terminals. CJIS-compliant user management.
Designed for Every Discipline
One platform. Four disciplines. Each workflow tailored to the unique demands of law enforcement, fire, EMS, and communications centers.
Law Enforcement
Patrol dispatch, warrant checks, officer-initiated activity, and full NCIC/state integration. Built for high-volume 911 centers.
- Patrol dispatch & tracking
- NCIC / state system integration
- Traffic stop management
- Officer safety alerts
Fire Departments
Pre-fire plans, hydrant mapping, apparatus assignment, and NFIRS-compliant incident reporting integrated into dispatch.
- Apparatus tracking
- Hydrant & pre-plan mapping
- Mutual aid coordination
- NFIRS-compliant reporting
EMS Agencies
Medical priority dispatch protocols, hospital notification, crew resource management, and ePCR integration.
- Medical priority dispatch (EMD)
- Hospital diversion & alerts
- Unit staffing & crew tracking
- ePCR integration
PSAP / Comm Centers
Enterprise-grade CAD for consolidated dispatch centers managing multiple agencies, disciplines, and jurisdictions under one roof.
- Multi-agency console
- Interoperable radio logging
- Call overflow management
- Supervisor dashboards
What Agency Directors Are Saying
"Switching to Priority One CAD cut our average dispatch time by 18%. The recommendation engine is the best we've used — dispatchers trust it."
"Our MDT solution from P1 replaced three separate apps. Field units now have everything they need in one place, and the offline mode has saved us during outages."
"The CAD-to-CAD Bridge has transformed how our county handles mutual aid. Neighboring agencies see our incidents in real time — no more radio coordination delays."
Founded by First Responders,
Built for First Responders
Priority One Systems was founded by first responders who lived the challenges of emergency services firsthand. From the dispatch console to the field, our team has walked in the boots of the people we serve — and we built this product to solve the problems we experienced every day on the job.
Because we come from the front lines, every product decision is grounded in real-world experience. We don't build features in isolation — we build solutions that save time and save lives. Reliability isn't a marketing word for us. It's the standard we held ourselves to as first responders, and it's the standard every line of our code is held to.
See PriorityOne
In Action
Request a live demonstration tailored to your agency's size, discipline, and operational needs. A Priority One specialist will walk you through the platform and answer your questions — no sales pressure, just the product.